Reservation and payment information
The reservation process
The reservation process consists of three steps. The first is to give Shayna a call to get acquainted. That phone number is 479-252-1778. At the time of reservation, texting will not replace the phone call. You MUST call to reserve a puppy.
The second step is our online contract. This contract is completed entirely online, including electronic signature. It is legal and binding and fully enforceable.
The third step is to submit the non-refundable deposit. At the time of this writing, the deposit is $200, but we do reserve the right to change the deposit amount at any time.
Payments can be made online, in a variety of ways, to be instantly credited and put a puppy on hold. If you choose not to use PayPal, you may mail a money order. We do not accept checks. Please note that your puppy will not be on hold for you until your deposit arrives, unless you send a tracking number for your mailing. IF you send a tracking number, your puppy will be put on temporary hold to allow time for your money order to arrive. If you choose not to get a tracking number, the puppy you want may be reserved by someone else before your deposit arrives.
NO PUPPY WILL BE PUT ON HOLD UNTIL ALL THREE STEPS OF THIS PROCESS ARE COMPLETE
Once the online contract is complete, it is fully binding.
Deposits are non-refundable except in the event that something happens to the puppy while in our care. In that instance, you may choose another puppy, or if none are available, you will be added to the waiting list and all payments will be transferred to the new puppy you select.
If you do not accept these terms, please do not reserve one of our puppies.
If you prefer not to use online payments, you are welcome to mail a money order. However, because there have been MANY money order scams over the years, you MUST send postal or Wal-Mart money orders, as we can take them to our local post office or Wal-Mart to be verified and cashed. You will need to mail these types of money orders about three weeks in advance of your final payment due date in order for it to arrive and clear the bank on time. We will not release a puppy until a money order has been verified.
If you are coming to get your puppy, you will want to bring cash with you. Please DO NOT bring a money order or check with you. We will not accept these forms of payment at the time of pick up, as we do not accept checks at all, and there would not be time to verify a money order. If you prefer not to travel with cash, then you will need to use PayPal or mail your money order in enough time for it to be verified before your pick up date.
We do not accept personal checks.